The Chestertor Manor Web Store is powered by StoreFront™, a powerful shopping tool that provides a secure shopping cart solution and allows our "customers a delightful, effortless shopping experience that will make them return time and again".

Secure Ordering

If you have any concerns about ordering electronically over the internet, please contact us to place your order over the phone. You may also place your order and pay via money order, check, or paypal for added convenience.

Customer Privacy 

Chesterton Manor's only business is in the sale and distribution of Department 56 products and merchandise. To this extent, we are committed to protecting our customer's privacy. As with most internet sites, we use information that is provided by "cookies". They enable our system to recognize your browser on return visits and make your shopping faster and easier. For example, they store cart information between visits so you can shop "all-day" and check out at your convenience. We do not collect any information from your computer unless you provide that information specifically. We don't believe that it is any of our business to know where you have been browsing or what you have been looking at.

We only retain the information that you provide us with (name, address, and e-mail). We will periodically use this information to provide you, and only you, with special offers and incentives that we offer only to our valued customers. We do not share any information with any third party for any purpose. We will never sell or disseminate our customer lists or customer information for any reason except as required by law (this is an extremely rare situation).

Registering With Our Site

When you place an order, we will request your name, phone, e-mail address, mailing address, billing address, and payment information. If you choose to use a credit card, we will need to have both the credit card number and expiration month and year. We keep a sales receipt of this transaction allowing us to process and fulfill your orders and return requests.

You do not have to register at our site to place an order, but ordering is much easier if you are registered. You will need to choose a login name (name, screen or e-mail addresses work well for this) and a password. When you return using your login name and password, your name, address, and contact information will be recalled and automatically entered as required for you. You may update this account information at any time through the "My account" function which is located on the right hand side menu bar of every page after you login. Your registration with our site is provided free of charge and you are under no obligation to purchase once the account is created.